Frequently Asked Questions
Yes, we guarantee that you will receive the same product as depicted in the picture. Our photographs are carefully taken to accurately reflect the products we offer. However, there may be slight variations in colour or details due to differences in lighting, screen settings, and manufacturing processes. If you have any specific questions about a product, please don't hesitate to contact us for further information.
You can view your sales receipt by logging into your account and navigating to the 'Orders' section. There, you'll find a list of all your past orders, and you can click on any order to view and print the corresponding sales receipt. If you made a purchase as a guest and didn't create an account, please contact our customer support team, and they'll be happy to assist you in retrieving your sales receipt.
To return an item, please follow these steps:
Log in to your account and navigate to the 'Orders' section.
Find the order containing the item you wish to return and click on it to view the details.
Select the item you want to return and click on the 'Return Item' button.
Follow the instructions provided to complete the return request, including specifying the reason for the return and any additional details.
Once your return request is submitted, you will receive further instructions on how to return the item, including information on shipping and any applicable return fees.
We're constantly working to restock popular items that are currently out of stock. While we can't provide specific dates for when items will be back in stock, we encourage you to sign up for email notifications or check back regularly on our website for updates. Additionally, if you have a particular item in mind that you'd like to see restocked, feel free to reach out to our customer support team, and we'll do our best to assist you further.
We currently offer shipping to Worldwide. During the checkout process, you'll be prompted to enter your shipping address, and you can select your preferred shipping method from the available options. If you have any specific questions about shipping to your location or need assistance with your order, please don't hesitate to contact our customer support team. We're here to help ensure your order reaches you safely and promptly."